Package purchasers will receive an email (3) days prior to the day of the show with VIP check-in details. Information will be sent to the e-mail address provided at the time of purchase. Please note that the information provided at the time of purchase (e-mail and mailing address) is the same information that will be utilized for individual contact requirements. On Location | Future Beat, the artist, tour, promoter, ticketing company, venue, or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. VIP merchandise items will be distributed at the venue on the day of the show. Merchandise not picked up onsite will not be shipped post-event. The laminate included in the package does not gain or authorize access into the venue (without ticket), VIP, or any backstage areas. Package details subject to change at any time without notice. All package elements will be rendered invalid if resold. Name changes will only be issued at the sole discretion of On Location | Future Beat. All packages and package contents are non- transferable; no refunds or exchanges; all sales are final. For questions regarding your VIP package, please reach out to info@future-beat.com.